Enjoy all the new features of the QW410 by following these steps: 1) Update the printer to V.1.10 firmware: depending on your operating system (Windows 32/64 bits), run the executable file "DP-QW410_0110x86_Direct" (in the DP-QW410_0110_Win32 folder) or "DP-QW410_0110x64_Direct" (in the DP-QW410_0110_Win64 folder). 2) Install driver V.1.0.1.1: launch the "DriverInstall" file.